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Privacy & Security Policy

Information We Collect

E-Z Self Storage. collects various types of information from all of its customers including visitors to ezstorageoh.com and it's subdomains (the “Site”). Our web server collects general analytics pertaining to each Site visitor, including the IP address, information about the browser, and the web page(s) visited. This information is collected to facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. We also collect personally identifiable and transactional information provided by companies and Site visitors that rent units from the us. This information includes contract information, credit cardholder name and card number/expiration date. E-Z self Storage may also retain the content of the communications that are sent to our customer service representatives. This information allows us to process and execute the terms of the contracts, to notify you of status changes to your account, and to respond to inquires regarding this Site.

Use of Information Collected

The information we collect is used to improve our products and services, It is also used to improve the content of the Site, to notify you of problems with your requests, or to update you about changes to your account or the Site.

E-Z Self Storage does not sell, or rent, its customer information to third parties for the purposes of fraud, spamming, or other illegal activities. In order to provide you with the products and services you have requested E-Z Self Storage may share information with third party service providers. We may transmit your personal information to service providers who assist us in processing your payment information, E-Z Self Storage may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise E-Z Self Storage's legal rights to defend against legal claims.

Cookies and Other Technology Information

A cookie is a small file stored on your computer by a website to give you a unique ID (“Cookie”). E-Z Self Storage uses Cookies to track new visitors to this Site and recognize past customers so that we may present more personalized content. Cookies are used to assist us in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. E-Z Self Storage cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to properly use portions of this Site.

Website Security

E-Z Self Storage Site security is a priority. E-Z Self Storage continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

ezstorageoh.com uses industry-standard encryption technology to provide for the security of vital information. All transactions are secured by Secure Socket Layer (SSL) encryption. Your credit card and personal information is encrypted in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.

Account Security

E-Z Self Storage is dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your ezstorageoh.com account:

    Keep Your User ID and Password Secure
    To enhance your online safety, keep your personal information private:
  • Never reveal your password to anyone
  • Change your password periodically

Links

This Site is linked to other sites that are not owned, maintained or operated by E-Z Self Storage and not subject to the same Privacy and other Policies. E-Z Self Storage is not responsible for the content of those sites or the use of information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and E-Z Self Storage disclaims any liability for links (i) from another website to this Site, and (ii) to another website from this Site.

Your Consent

By using our Site, you consent to the collection and use of this information by E-Z Self Storage.

Questions and Feedback

If you have any questions or feedback related to our Privacy & Security Policies, please call us at 330-638-1504 or e-mail us at management@ezstorageoh.com.